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Disclaimer/Privacy Policy
Privacy and Security Statements
Introduction
Thank you for visiting the Franklin County Web site and reviewing our privacy policy. This policy explains how Franklin County handles the information collected from you during your visit to our web site.
We will collect no personal information about you when you visit our Web site, unless you choose to provide that information to us. We do not give, share, sell, or transfer any personal information for commercial purposes.
Franklin County may amend this policy from time to time. We will prominently display on this website any substantial changes in the way we use your personal information.
The Collection and Use of Information / Traffic Analysis.
If you only browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Only the following information is automatically collected and stored about your visit:
- The Internet domain (for example, "yourcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
- The type of web browser and operating system used to access our site;
- The date and time you access our site;
- The pages you visit;
- If you linked to our website from another website, the address of that website;
We use this information to help us make the site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use.
Personal Information and Choice / Electronic Government
You may choose to provide us with personal information, by sending us an e-mail message containing your comments or questions or by filling out a form with your personal information. We use this information to improve our service to you or to respond to your request. Your message may be forwarded, as e-mail, to other Franklin County departments and employees who may be better able to help you. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. Franklin County does not use personal data you provide for commercial marketing.
Public Access Information & Disclosure of Information to Third Parties
Several state and federal laws protect the privacy of the information we collect about you. Franklin County does not disclose personally identifiable information you provide online unless authorized by State, federal law or with your (written) permission.
You may decline to participate in any activity that asks for information (for example, surveys or emails). Your choice to not participate will have no effect on your ability to access information on the County's Web site.
Use of Cookies
To better serve you, we occasionally use "cookies" to customize your browsing experience. Cookies are simple text files stored by your web browser when you first visit a Web site. They provide a method of distinguishing among visitors to the Web sites. Cookies are used to identify a web user and may also be used to track a user's browsing habits. Web browsers normally accept cookies, unless the user has specifically turned the capability off.
Franklin County uses a “session” cookie only. The cookie does not install or save or read anything on your computer. It is simply used to temporarily remember some information to enhance the web application functionality. The cookie is deleted from your system when the browsing session is terminated.
Disclaimers
This website is operated and maintained by Franklin County to provide public information over the internet. While the County attempts to maintain accurate and up-to-date information on this website, neither the County nor any of its directors, officers, agents, employees or representatives make any claims, promises, or guarantees about the accuracy, completeness or adequacy of this information and expressly disclaim liability for any erroneous information. This website contains hypertext links to other websites on the internet. The County is not responsbile for the contents or accuracy of materials on other sites that are referenced or linked through the County Website or for the practices of other site operators. When users link to other Internet websites, they are no longer on the County site and are subject to the privacy and disclosure practices of the new site. Links to other sites are provided for informational purposes only. They do not consitute any endorsement by the County.
Information Accuracy
The information contained in this Web site was accurate and complete for the purposes for which it was collected at the time of publication. Franklin County reserves the right to make changes and improvements at any time and without notice and assumes no liability for damages incurred directly or indirectly as a result of errors, omissions, discrepancies, unauthorized modification of electronic data, errors in transmission, Web browser incompatibilities, and other aspects of electronic communications that are beyond our control.
External Links
The Franklin County Web site has many links to other Web sites including links to Web sites operated by other government agencies, nonprofit organizations, and private businesses. Inclusion of a Web site implies no endorsement or claim of its accuracy.
When you follow a link to another site, you are no longer on the County’s Web site and this privacy policy will not apply. You are subject to the privacy policy of that new site, if one exists. You are encouraged to examine the privacy policy of that site.
Unauthorized Access / Site Security
Unauthorized attempts to upload information or change information on this Web site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.
To ensure that this service remains available to all users, the Franklin County Web site employs commercial software programs to identify unauthorized attempts to upload or change information or otherwise cause damage.
Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used and destroyed according to County guidelines for records management and retention.
Contact Information
Franklin County allows a large number of county employees to submit content for the County site. To serve you better, the primary contact information about a specific service or program is usually provided at the bottom of the web page holding information about that service. To offer comments about the information provided in this privacy policy or the site in general, you may contact:
Webmaster/Information Technology
Franklin County Administration
1255 Franklin Street, Suite 112
Rocky Mount, Virginia 24151
If you would prefer to send your comments via e-mail, send to info@franklincountyva.org